Job Description
Title Madonna House Care Assistant - ECB
Job Type Ministerial
Reports to Madonna House Coordinator
Position Description:
This Emergency Call Back (ECB) position assists with the overall operations of Madonna House, a program for pregnant women, on an on-call type basis.
Key Tasks
- Handle incoming call, guest, tours
- Referrals
- Monitor resident checkouts and behavior
- Life skills, support and coaching to the residents
- Coordination of milieu
- Record keeping of all client records and training
- Assisting with donations and goods
- Assists with volunteer assignments
- Mentoring, chaperoning outside activities
- Coordinating shift changes and transitions
- Coordinating resident transportation
- General cleaning of living area
- Duties as assigned
Key Skills
- At least three years of residential, housing, or transitional living program or agency
- Relationship management and interpersonal skills
- Excellent written and verbal communication
- Experience building and utilizing leadership volunteers
- Problem solving and decision making abilities
- Ability to prioritize and manage multiple tasks and responsibilities
- PC literate with PowerPoint, Word, Outlook
Key Attributes
- Commitment to the mission and vision of Catholic Charities
- Detailed and organized
- Self-motivated and self starter
- Team player, and able to work on own initiative
- Professional and positive approach
- Ability to manage others
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