Job Description

Title Madonna House Care Assistant - ECB

Job Type Ministerial

Reports to Madonna House Coordinator

Position Description:
This Emergency Call Back (ECB) position assists with the overall operations of Madonna House, a residential program for pregnant women, on an on-call type basis. 

Key Tasks
- Handle incoming calls, guests, tours
- Referrals
- Monitor resident checkouts and behavior
- Life skills, support and coaching to the residents
- Coordination of milieu
- Record keeping of all client records and training
- Assisting with donations and goods
- Assists with volunteer assignments
- Mentoring, chaperoning outside activities
- Coordinating shift changes and transitions
- Coordinating resident transportation
- General cleaning of living area
- Duties as assigned

Key Skills
- At least three years of residential, housing, or transitional living program or agency
- Relationship management and interpersonal skills
- Excellent written and verbal communication
- Experience building and utilizing leadership volunteers
- Problem solving and decision making abilities
- Ability to prioritize and manage multiple tasks and responsibilities
- PC literate with PowerPoint, Word, Outlook or other programs as deemed necessary
- Must be able to bend, stoop, lift up to 20 pounds and sit or stand for long periods of time

Key Attributes
- Commitment to the mission and vision of Catholic Charities
- Detailed and organized
- Self-motivated and self starter
- Team player, and able to work on own initiative
- Professional and positive approach
- Ability to manage others